Overview
Act is an innovative product that offers an AI-assisted customer engagement automation to businesses.
With its AI assistance, Act can accurately understand user concerns and provide remediation steps either directly to the customer or to the operations team to driver faster ticket resolutions.
CuVo Act
Predict and automate customer engagement
CuVo gives businesses the ability to predict and remediate customer issues for zero touch issue resolution.
Full service lifecycle management
CuVo automatically resolves simple use cases in real-time and routes complex tasks for the right human assistance.
Remediation and Prediction
CuVo Act predicts customer issues and provides remediation steps to Customer Success Managers for assisting in quick resolutions and faster ticket closures.
Automated Customer Support
CuVo automates responding to the common denominator on requests and in real-time.
Optimize Consumer Engagement
Welcome to the CuVo blog for insights from digital experts on the latest in product and customer excellence in media, mobile, and gaming.
Explore the platform
Your developers can set up CuVo in minutes, and then product managers can continue to customize CuVo to fit your style. Customer success managers will be able to offload ticket resolution by up to 60%.
Get up and running quickly
- 2 hours set-up to go-live
- Low ongoing maintenance
- Role based access control
Regulatory compliance
- Policy based retention
- Encryption and data protection
- Comply with your privacy requirements
Data Management
- SaaS platform with shared or dedicated tenant
- Option of on-prem deployment
