Understand
Build powerful customer success dashboards that transform customer ops and product experience by capturing data from multiple sources and converting it into actionable intelligence, providing businesses with contextual relevance and enabling informed decision-making
Overview
Understand is a cutting-edge product that utilizes machine learning to establish correlations between data from various sources, unlocking actionable intelligence and delivering contextual relevance.
By transforming disparate data into meaningful insights, Understand empowers businesses to make informed decisions and drive impactful outcomes.
CuVo Understand
A dashboard fit for your needs
CuVo continuously captures the consumer's 360-degree perspective and empowers customers to communicate their exact troubles, successes, or suggestions.
Uncover friction, drive adoption
Identify hidden obstacles, reduce friction, and expedite user adoption by leveraging advanced observability, AI-assistance, user journey tracking, and comprehensive business analytics.
Understand how users engage
CuVo Understand provides valuable insights into user engagement, enabling businesses to comprehensively understand how users interact with their products.
Craft your own correlations
By using machine learning, data from different places can be easily combined, helping people find important information and make good decisions.
Optimize Consumer Engagement
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Explore the platform
Your developers can set up CuVo in minutes, and then product managers can continue to customize CuVo to fit your style. Customer success managers will be able to offload ticket resolution by up to 60%.
Get up and running quickly
- 2 hours set-up to go-live
- Low ongoing maintenance
- Role based access control
Regulatory compliance
- Policy based retention
- Encryption and data protection
- Comply with your privacy requirements
Data Management
- SaaS platform with shared or dedicated tenant
- Option of on-prem deployment