Build powerful customer success dashboards that transform customer ops and product experience by capturing data from multiple sources and converting it into actionable intelligence, providing businesses with contextual relevance and enabling informed decision-making



Understand is a cutting-edge product that utilizes machine learning to establish correlations between data from various sources, unlocking actionable intelligence and delivering contextual relevance.

By transforming disparate data into meaningful insights, Understand empowers businesses to make informed decisions and drive impactful outcomes.


CuVo Understand

A dashboard fit for your needs

CuVo continuously captures the consumer's 360-degree perspective and empowers customers to communicate their exact troubles, successes, or suggestions.

Uncover friction, drive adoption

Identify hidden obstacles, reduce friction, and expedite user adoption by leveraging advanced observability, AI-assistance, user journey tracking, and comprehensive business analytics.

Understand how users engage

CuVo Understand provides valuable insights into user engagement, enabling businesses to comprehensively understand how users interact with their products. 

Craft your own correlations

By using machine learning, data from different places can be easily combined, helping people find important information and make good decisions.

Optimize Consumer Engagement

Welcome to the CuVo blog for insights from digital experts on the latest in product and customer excellence in media, mobile, and gaming.

Leveraging customer intelligence to power product growth

Mala Ramakrishnan

Transforming media products with Generative AI

Mala Ramakrishnan

Role of AI in customer service

Chandra Narayanasamy

Explore the platform

Your developers can set up CuVo in minutes, and then product managers can continue to customize CuVo to fit your style. Customer success managers will be able to offload ticket resolution by up to 60%.

Get up and running quickly

  • 2 hours set-up to go-live
  • Low ongoing maintenance
  • Role based access control

Regulatory compliance

  • Policy based retention
  • Encryption and data protection
  • Comply with your privacy requirements

Data Management

  • SaaS platform with shared or dedicated tenant 
  • Option of on-prem deployment